Terms & Conditions

Welcome to Primus.

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By accessing or purchasing from our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

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1. General Information

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Primus operates this website and provides products designed to enhance modern living spaces, including ambient lighting, workspace accessories and lifestyle technology.

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By placing an order through our website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

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2. Product Information

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We strive to ensure all product descriptions, images and specifications are accurate.

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However, slight variations in color, appearance or packaging may occur due to manufacturing updates, screen settings or product improvements.

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3. Pricing & Payments

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All prices displayed on our website are shown in the selected currency.

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We reserve the right to modify pricing, product availability or promotional offers at any time without prior notice.

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Orders will only be processed after successful payment authorization.

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4. Shipping & Delivery

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Shipping times displayed on our website are estimates and may vary due to:

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• Carrier delays

• Customs inspections

• Peak seasonal periods

• Unforeseen logistical circumstances

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Full details can be found in our Shipping Policy.

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5. Returns & Refunds

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Returns and refunds are governed by our Returns & Refunds Policy.

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Customers are encouraged to review this policy before placing an order.

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6. Order Cancellation

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Orders may be cancelled before shipment.

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Once an order has been dispatched, cancellation requests may no longer be possible.

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Customers may still be eligible for a return according to our Returns Policy.

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7. Intellectual Property

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All content on this website, including:

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• Logos

• Graphics

• Images

• Product descriptions

• Branding

• Website design​​ 

 

remains the property of Primus and may not be copied, reproduced or distributed without written permission.

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8. Limitation of Liability

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Primus shall not be held liable for indirect, incidental or consequential damages arising from the use of our products or website.

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Nothing in these Terms limits consumer rights provided under applicable law.

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9. Privacy

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Your personal information is processed according to our Privacy Policy.

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We do not sell customer data to third parties.

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10. Changes To These Terms

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We reserve the right to update these Terms & Conditions at any time.

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Changes will become effective immediately upon publication on this page.

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11. Contact Information

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For any questions regarding these Terms & Conditions, please contact our support team through our Contact Page.

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Thank you for choosing Primus.