Track Your Order
Stay updated on your delivery every step of the way.
Simply enter your tracking number using the tracking tool below to view the latest shipping status of your order.
Need Your Tracking Number?
Once your order has been processed and shipped, you will automatically receive a confirmation email containing your tracking information.
Please allow up to 1–3 business days for order processing before tracking details become available.
Delivery Estimates
United Kingdom
5–12 Business Days
Europe
5–15 Business Days
United States
7–15 Business Days
Please note that delivery times are estimates and may occasionally vary due to customs processing, carrier delays or seasonal demand.
Can't Find Your Tracking Information?
If you haven't received your tracking number or need assistance locating your order, our support team is here to help.
Please contact us with:
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Full Name
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Order Number
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Email Address used at checkout
and we'll assist you as quickly as possible.
Track Your Shipment
You can track your package using the button below:
Thank you for shopping with Primus.
We appreciate your trust and look forward to delivering your order.